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Custom Flags

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FREQUENTLY ASKED QUESTIONS

How long will it take to receive my custom flag after ordering?

Custom flags generally ship within 10–15 business days after artwork approval. Expedited production may be available—contact us to discuss your timeline.

Can I track my flag shipment once it’s dispatched?

Yes. You’ll receive an email with tracking information as soon as your flag ships from our facility.

Do you offer international shipping for custom flags?

Yes, we ship worldwide. Shipping costs and delivery times vary based on destination and flag size.

What if my flag is damaged during shipping?

If your order arrives damaged, please notify us within 48 hours. Email photos of the issue along with your order number so we can resolve it quickly.

Is shipping included in the price of the flag?

Shipping is calculated at checkout based on the destination and shipping method selected.

Do you ship to PO boxes?

Due to the size of flag packaging, we require a physical street address for delivery.

Can schools or teams place bulk orders for custom flags?

Absolutely. We regularly fulfill bulk and recurring institutional orders. Email sales@lacrosseballstore.com for quotes and design assistance.

Can we customize flags with our school’s logo and colors?

Yes! We offer full dye sublimation printing, allowing you to incorporate logos, mascots, and team colors in high resolution.

Do you accept purchase orders from schools or municipal programs?

Yes, we accept official POs from verified institutions. Contact our team to start your purchase order process.

Can I make changes to my flag design after placing the order?

You can make changes until artwork is approved. Once it’s approved and sent to production, no modifications can be made.