
Stringing typically takes 2–4 business days once we receive your head or confirm your order. Shipping time depends on your selected method.
Yes! Select expedited shipping at checkout, or contact us at sales@lacrosseballstore.com to prioritize your order.
If you select “string my existing head,” yes, you'll need to mail it to us. Shipping instructions will be provided after your order is placed.
Absolutely. You’ll receive tracking information via email as soon as your order is dispatched.
Yes, we ship internationally. Please note: you are responsible for any return shipping and customs fees.
We recommend insured and trackable shipping when sending in your head. LBS is not responsible for items lost in transit unless shipped with a prepaid LBS label.
Yes! We frequently handle bulk stringing for schools and clubs. Email sales@lacrosseballstore.com for quotes and logistics.
We accept POs from verified institutions. Please contact us to coordinate the process.
Yes, our team can match school or club colors and apply custom stringing styles where possible.
You can cancel or change the order before we begin stringing. Once stringing starts, changes or cancellations may not be possible.