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Custom Tents

FREQUENTLY ASKED QUESTIONS

How long does it take to receive a custom tent?

Production on custom sublimated tents typically takes 2–4 weeks. After that, shipping time depends on your selected delivery method.

Will I get a tracking number for my tent order?

Yes. Once your tent ships, we’ll email you a tracking number to follow its delivery progress.

Do you offer expedited shipping for custom tents?

Rush shipping is available, but note that production time cannot always be expedited. Contact us before placing your order to explore options.

Can tents be delivered to PO boxes?

Due to their size, we do not ship tents to PO boxes. Please provide a physical address during checkout.

Is signature required on delivery?

For high-value items like tents, a signature may be required to ensure safe delivery. Check your shipping confirmation email for details.

What if my tent arrives damaged?

Please inspect your order upon delivery. If there's damage, contact us within 48 hours with photos and your order number so we can assist.

Can you handle large-scale tent orders for teams or schools?

Yes. We regularly work with athletic departments and leagues. Email sales@lacrosseballstore.com for custom quotes or bulk pricing.

Do you offer artwork support for institutional branding?

Absolutely. Our design team can help you create or format artwork to fit your tent's panels perfectly.

Can we include sponsor logos on our custom tents?

Yes, multiple sponsor logos can be added. Just provide print-ready files during the ordering process.

Can I revise my tent design after submitting the order?

Design changes must be requested within 24 hours of order placement. After that, your tent may already be in production.