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FREQUENTLY ASKED QUESTIONS

When will my training equipment ship?

Most in-stock items like cones, ladders, and resistance bands ship within 1–2 business days. Bulkier items (e.g., Elevate Sports 11th Man units) may take slightly longer to process.

Do training bundles like the 11th Man Elite ship separately?

Yes, large bundle items may arrive in multiple shipments due to their size. You’ll receive tracking for each package.

Can I request expedited shipping for training gear?

Absolutely. Contact us at sales@lacrosseballstore.com prior to checkout to confirm rush options.

Do you offer delivery to training camps or sports facilities?

Yes, we can ship to most U.S.-based athletic facilities. Be sure to provide full delivery instructions when ordering.

How do I track my training product shipment?

You’ll receive an email confirmation with tracking details as soon as your package leaves our facility.

What should I do if part of my training order is missing or damaged?

Email sales@lacrosseballstore.com with your order number and photos (if applicable), and our team will resolve it quickly.

Can schools or clubs place bulk orders for cones, ladders, resistance bands, or shooting targets?

Yes! We support institutional and team bulk orders. Contact sales@lacrosseballstore.com for quotes.

Do you provide POs for institutional buyers?

Yes. We accept official purchase orders from schools and verified athletic institutions. Send POs to sales@lacrosseballstore.com.

Can you help create a custom training gear package for our coaching staff or athletes?

Absolutely. We’ll work with you to build a custom solution based on your training goals and athlete level.

Can I update or cancel my training order after placing it?

If your order hasn’t shipped yet, we’ll do our best to make changes. Please contact us as soon as possible after placing your order.